At Homii Mobile, we stand behind the quality and reliability of our products. All Homii Mobile products come with a 12-month warranty from the date of purchase. This warranty covers any defects in materials or workmanship under normal use.

Warranty Coverage:

• Covered: Manufacturer defects, hardware malfunctions, and battery issues.
• Not Covered: Accidental damage, misuse, unauthorized repairs, and normal wear and tear.

How to Make a Warranty Claim:

1. Contact Customer Support: Email us at [email protected] with your proof of purchase and a detailed description of the issue. You can also call our customer support team for assistance.
2. Evaluation: Our team will evaluate your claim and may request additional information or photos to better understand the issue.
3. Repair or Replacement: If the issue is covered under warranty, we will repair or replace the product at no cost to you. If a replacement is provided, it will be the same model or an equivalent model if the original is no longer available.

Extended Warranty Options: For added peace of mind, we offer extended warranty plans. Contact our customer support team to learn more about our extended warranty options and how to purchase them.

Warranty Conditions:

• The warranty is valid only for the original purchaser of the product and is non-transferable.
• The warranty period begins from the date of purchase as indicated on your receipt or proof of purchase.
• Any repairs or replacements under this warranty will not extend the original warranty period.

Non-Warranty Repairs: For issues not covered under warranty, we offer repair services at reasonable rates. Contact our customer support team for a quote and further assistance.

Contact Us: If you have any questions or need to make a warranty claim, please contact our customer support team:

• Email: [email protected]
• Phone: [Your Phone Number]
• Address: AJ Plaza New Town Station Circle, Accra, Ghana