Shipping Information
At Homii Mobile, we are dedicated to delivering your products swiftly and safely. We provide fast and reliable shipping across Accra, Kumasi, and nationwide in Ghana. Orders are typically processed within 1-2 business days, and delivery times may vary based on your location and the shipping method selected.
Shipping Methods and Times:
- Standard Shipping:
- Delivery Time: 3-5 business days.
- Coverage: Available nationwide across Ghana.
- Express Shipping:
- Delivery Time: 1-3 business days.
- Coverage: Available in select locations.
Shipping Costs: Shipping costs are calculated based on the weight of your order and the delivery location. The total shipping cost will be displayed at checkout before you confirm your order.
Order Processing:
- Orders are processed within 1-2 business days after payment confirmation.
- You will receive a confirmation email once your order has been shipped, including a tracking number to monitor the delivery status.
Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery on our Order Tracking page.
Shipping Policies:
- Incorrect Address: Ensure your shipping address is accurate. We are not responsible for deliveries to incorrect addresses provided by customers.
- Delayed Deliveries: While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues. We will notify you of any significant delays.
- Lost Packages: If your package is lost in transit, please contact our customer support team at [email protected]. We will work with the carrier to locate your package or issue a replacement if necessary.
International Shipping: Currently, we only ship within Ghana. We are working on expanding our shipping services to international destinations in the near future.
Contact Us: If you have any questions or need further assistance with your order, please contact our customer support team:
- Email: [email protected]
- Phone: [Your Phone Number]
- Address: AJ Plaza New Town Station Circle, Accra, Ghana